Terms of Service

Please read these Terms of Service (“Terms”) carefully before using the Product School Service. These Terms include Product School’s Privacy Policy, which is incorporated by reference into these Terms.

Binding Agreement

These Terms constitute a legally binding agreement between you and Product School, Incorporated, and its affiliates and subsidiaries (hereinafter sometimes referred to as “Product School,” “we,” and/or “us”). Please read these Terms carefully before using the Product School Service (defined below). By using the Product School Services, you: (1) acknowledge that you have read and understood these Terms; (2) represent that you are 18 years of age or older and of legal age to enter into a binding agreement, or, if you are under 18 years of age, you represent and agree that you possess the legal consent of your parent or guardian to access and use the Product School Services; and (3) accept these Terms and agree that you are legally bound by them. If you do not agree to any of these Terms, do not use any of the Product School Services. Your use of the Product School Services manifests your agreement to be bound by these Terms each time you access the Product School Services.

Revisions to Terms

Product School, in our sole discretion, reserves the right to revise and update these Terms at any time, wholly or partially, by posting an updated version. You should visit this page periodically to review the most current Terms because you are bound by them. Your continued use of the Product School Service after a change to these Terms constitutes your binding acceptance of these Terms. The terms “post” and “posting,” as used herein, shall mean the act of submitting, uploading, publishing, displaying, or similar action on the Product School Services. If you do not accept these Terms or their revisions, your sole recourse will be to stop using the Product School Service.

Product School Service

The Product School Service (“Product School Service”) shall mean and refer to the website located at www.productschool.com, as well as all associated software, applications, and all other services under Product School’s control, whether in part or otherwise, used in connection with the services provided by Product School. The Product School Service provides an online platform to enable you to view information online and through other connected devices about classes, courses, workshops, and other education programs and events offered by Product School (collectively, “Courses”). These Courses are at the intersection of technology, design, and business, and the availability of such information resides in Product School’s sole discretion. Together with our members, thought leaders, and seasoned practitioners (collectively, “Instructors”), Product School offers a robust curriculum focused on product management and other practices by which business, design, and technology can be leveraged to create industry-changing products and successful companies. The Product School Service will also permit the community of users of the Product School Service to engage in discussions and communications with one another and with the Instructors.

You may sign up for a Course using the Product School Service. However, we cannot promise the availability of any Course.

Chat Room Service and Blog Post

You may be able to engage in online chat sessions with other users of the Product School Service, including Instructors. You should exercise caution, good sense, and sound judgment when submitting messages to be posted in a chat room. Think – and read twice – before you post anything. Once something is posted online, it may live in perpetuity, and messages posted today could be highly embarrassing or damaging to your credibility or reputation in the future. Product School makes no representations or warranties with respect to the confidentiality of any posts you make through the Product School Service. You are solely responsible for any comments or materials you post in a chat room and assume all liability arising out of a post. Product School expressly disclaims all liability regarding such posts. If any legal action is taken on Product School as a result of any of your actions, you explicitly agree to indemnify Product School for all costs incurred in the defense of Product School.

Information you Provide to Instructors

Your Instructors may ask for certain information from you, such as your email address, in order to help facilitate the provision of the Course. Instructors are required to use this information only to communicate about Course materials in a professional manner. However, you agree that we are not responsible for any use of this information by an Instructor for other purposes, and Product School disclaims all liability for any action arising out of such other purpose by an Instructor.

Third-Party Services

We use third-party venues and services to help us provide the Product School Service, but such use does not indicate that we endorse them or are responsible or liable for their actions. The Product School Service may link to third-party websites to facilitate its provision of services to you. If you use these links, you will partially or totally leave the Product School Service. Some of these third-party websites may use Product School Content (defined below) under license from Product School. Product School is not responsible, in any manner, for these third-party websites, whether or not Product School is affiliated with such third-party websites. Through our use, we do not endorse the organizations sponsoring such third-party websites or their products or services. You agree that Product School is not responsible or liable for any loss or damage of any sort incurred as a result of any such dealings you may have on or through a third-party website, or as a result of the presence of any third-party advertising on the Product School Service.

The Product School Service may allow you to register and log in using sign-on functionality provided by various social networks, such as Facebook. You agree to abide by the social network’s terms and conditions applicable to you. You are solely responsible for any and all compliance with such social network’s terms, or for any privacy issues that may arise as a result of such functionality and assume all liability for any action arising out of such use.

Featuring a Course or Instructor

Product School may feature a Course or Instructor, but we make no representations about the quality of any Courses or Instructors, nor is this a recommendation of a Course or Instructor. Product School does not guarantee the availability of specific instructors for any class. Product School reserves the right to change instructors, without notice, at any time for any reason.

Featuring your Student Work

With your permission, we may promote Product School using the work that you completed as part of completing a Course (“Student Work”), and you grant Product School a nonexclusive license to use your name, in combination with your Student Work, in any and all media, in connection with Product School’s promotional efforts. Our use will be primarily focused on promoting Product School, but Product School reserves the right to use such Student Work as deemed reasonable by us. Product School will include your name and attribute the Student Work to you.

Instructor & Class Availability

Product School books instructors and appropriate classroom space for every in-person cohort and online classroom space for every online cohort. Product School reserves the right to change the instructor or the location or time of cohorts and specific classes and in such event provides notice to students of said change.

Payments & Courses

Product School may charge you fees to attend a Course, the amount of which may be revised by Product School from time to time, reflect a discount if payment is made up front, and vary from region to region, and topic to topic, at Product School’s sole discretion. You agree to pay for all products and services that you purchase through the Product School Service, and you agree that we may charge your selected payment method, either directly, or through the services of a third-party payment processor, for any such payments. Only those payment methods accepted by our third-party payment processor can be used to purchase products, goods, or services through the Product School Service.

Third-Party Payment Processors

Product School currently uses third-party payment processors for electronic commerce. Our third-party payment processor accepts payments through methods detailed on the applicable payment screen, which may include, but is not limited to, various credit cards, and Braintree. Information that you supply to our payment processors is not stored by us or within our control, and is subject to each of our third-party payment processors’ own privacy policies and terms and conditions. Third-party payment processors may charge a fee to process payments. Product School is not responsible, in any manner, for any fees charged by them. Product School expressly disclaims all liability or responsibility regarding any problems that you may have with third-party payment processors.

Availability of Certain Forms of Payment

Product School makes no representations and warranties about the continued availability of any particular form of payment method made available for use with the Product School Service.

Pre-Authorization

When you provide a credit card number to us to activate and/or pay for any fees related to Product School, we, through our third-party payment processor, may seek pre-authorization of your credit card account prior to a purchase in order to verify that the credit card is valid and/or has the necessary funds or credit available to cover your purchase. These pre-authorizations will reduce your available balance by the authorization amount until it is released or reconciled with the actual charge. Please contact your card issuer if you have additional questions regarding when an authorization amount will be removed from your statement.

Timing of Charges

Charges occur within a reasonable time of the transaction, or shortly thereafter, and multiple charges during the same period may be aggregated together.

Recurring Payment Program

Product School offers a recurring payment program for certain Product School Services, which allows you to pay the balance owed for courses in installments. You agree to enroll in this program by selecting any of the installment plan payment options. By enrolling in this plan, you have authorized us to charge your checking/savings account, or credit card, for the amount and at the intervals set forth by us. You can cancel your enrollment in our recurring payment program by notifying us in writing at least fifteen (15) calendar days prior to the next billing date of your intent to cancel the authorization. To cancel, please notify us in writing at [email protected]. You are responsible for all recurring charges made prior to the effective date of cancellation.

Abandoned Carts

If you enter your email address and then leave a checkout page unattended for 30 minutes, or when you close the webpage and not return to it within 30 minutes, it is counted as an “Abandoned Cart.” Your email address may be used to send you a reminder to complete your subscription purchase or for other marketing purposes.

Disputed Charges

You agree to submit any disputes regarding any charge to your account in writing to Product School within thirty (30) calendar days of such charge, or your dispute is waived and such charge will be final and not subject to challenge. You may dispute a charge by sending an email to us at [email protected].

Fees Charged by Third-Party Payment Processors

As previously stated, the Product School Service uses third parties to process payments. Use of such third-party payment services is subject to their terms and conditions of use. Those third parties may charge fees to process such payments, and Product School is not responsible for any fees charged by them. Again, Product School disclaims all liability with regard to any fees or problems you may have with third-party payment processors.

Tuition and Fees (USD)

The total cost of each course consists of the tuition fee and a non-refundable registration fee. Please note that there is a registration fee for each and every course. The registration fee may vary depending on the location of the course.

Reschedule Fee (USD)

A student may request to reschedule their course start date to another course start date if space is available in the requested course. A reschedule fee of $300 USD will be assessed for any course that gets rescheduled without at least thirty (30) calendar days prior notice. If a course reschedule is requested more than thirty (30) calendar days in advance, no fee will be assessed.

Promotions and Discounts Terms

Product School may offer promotions, discounts, or promotional codes on specific certifications and programs, at its sole discretion. Such promotions are valid only during the specified period of the promotion, apply solely to new course or program enrollments, and may not be combined with other offers unless otherwise stated. Students who enroll in a course or program before the start of any promotional period or discounted rate are not eligible to withdraw or re-enroll in an effort to obtain the promotional rate.

Any cancellation or withdrawal from a course or program that was purchased with a promotional discount will be subject to Product School’s refund policy, which will apply based on the discounted purchase price. To maintain the integrity of our promotional offerings, the system will prevent any re-enrollment attempts solely for the purpose of obtaining a promotion, and any concerns should be directed to our Student Support team for assistance.

Product School reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Promotions are non-transferable, non-refundable, and may not be combined with other offers unless explicitly stated in the promotional terms.

Refunds, Cancellation and No Show Policies

You should contact the Student Success Department directly at [email protected], not Instructors or any other staff member, for any rescheduling, cancellation, withdrawal, and/or refund requests and questions. As part of the refund process, students should fill out the refund form and book a call with our Student Success Team. Product School may modify its refund policy at any time, with or without specific notice to you; provided, however, that the published refund policy in effect at the time of the student’s enrollment shall apply to such enrollment period despite any subsequent change in the policy.

Student-Initiated Withdrawal: The student notifies the institution in writing of the student’s withdrawal or as of the date of the student’s withdrawal, whichever is later. The notification is effective when Product School receives notice, or the date the notice is mailed, whichever is sooner.

Administrative Withdrawal: The institution terminates the student’s enrollment for failure to maintain satisfactory progress; failure to abide by the rules and regulations of the institution; absences in excess of maximum set forth by the institution; and/or failure to meet financial obligations to the School. If the student has failed to attend or make up 12 clock hours of instruction, the student will be administratively withdrawn effective as of the 12th hour missed.

Specific cancellation, refund, and withdrawal policies may vary. Please, refer to your enrollment agreement and/or the Student Success department for any questions you have regarding the cancellation, refund, and withdrawal policies that may apply to you.

For the purpose of determining the amount of the refund, the date of the student’s withdrawal shall be deemed the last date of recorded attendance or/and day that you had access to the course material. You will be responsible for 100% of the tuition cost in case you are administratively withdrawn.

If the student obtains a loan to pay for an educational program, the student will have the responsibility to repay the full amount of the loan plus interest, less the amount of any refund.

Late Fee

If a student holds an outstanding balance after the course end date, a one-time $75 USD late fee will be applied, as well as a 1.5% interest charge on the total due will be applied each month thereafter.

Cancellation Policy

The student has the right to cancel enrollment agreements, without any penalty or obligation with respect to the tuition fee, through attendance at the first class session (or access to your class materials) or seven (7) calendar days after enrollment, whichever comes later, in which case Product School will only keep the ]. Cancellation is effective when the student provides a written notice of cancellation to the Student Success team. This can be done by email. The written notice of cancellation need not take any particular form and, however, expressed, it is effective if it shows that the student no longer wishes to be bound by the Enrollment Agreement. If the Enrollment Agreement is canceled the school will refund the student any money paid, less the non-refundable application fees per course, within thirty (30) calendar days after the notice of cancellation is received.

Withdrawal Policy

You may withdraw from the Product School at any time after the cancellation period (described above) and refunds are determined in accordance with the Refund Policy stated below. For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn from a course of instruction when any of the following occurs:

Student-Initiated Withdrawal: The student notifies Product School in writing of the student’s withdrawal or as of the date of the student’s withdrawal, whichever is later. The notification is effective when Product School receives notice, whichever is sooner.
Administrative Withdrawal: Product School terminates the student’s enrollment for failure to maintain satisfactory progress; failure to abide by the rules and regulations of Product School; failure to behave with respect to instructors and fellow students, as deemed so by Product School staff and/or the instructors themselves; absences in excess of maximum set forth by Product School; failure to meet financial obligations to the Product School; and/or failure to present good behavior not being disruptive in the classroom, at your instructor’s or Product School’s discretion. If the student has failed to attend or make up 25% of instruction, the student will be administratively withdrawn effective as of the 12th hour missed.

Students who withdraw due to an emergency, such as personal or family illness or national service, may be re-enrolled into another Product School course following approval by the Student Success Team.

Make-Up Class Policy

We understand that it may be necessary to make up for a class, and this is why we allow each student to make-up missed classes via video recordings, up to a maximum of one (1) weekend or two (2) weeknight classes. Please note that Product School is not obligated to accommodate every request.

Taxes

Product School will not collect or pay your taxes. “Taxes” shall include, but not by way of limitation, sales, use, value-added, or transaction taxes and any other government-imposed fees and charges. You are responsible for determining and paying the appropriate taxes resulting from a transaction occurring through the Product School Service. Product School is not responsible for collecting, reporting, paying, or remitting to you any such taxes, unless required by law.

Currency

We accept USD only. You are responsible for all fees associated with using third-party payment processors through the Product School Service.

Completion

A Transcript of Study is issued within 30 calendar days of the end of the course to each student who has successfully completed a Product School course and paid the tuition amount in full.

Payments

Upfront Payment Payment for the course(s) shall be made in full at the execution of the Enrollment Agreement and prior to the start of the first course.
Payment Plan The student agrees to pay the tuition balance less the upfront deposit in accordance with the selected Product School Payment plan. The payment plan options will be provided by Product School and are subject to change upon the discretion of the Company. All Product School payment plans are set to a monthly cadence and require an automatic monthly payment withdrawal.
Payment Method Product School accepts the following payment methods: - All major US Based Credit or Debit Cards - Wire or ACH Bank Transfer - US Based Check Product School Reserves the right to change the accepted payment methods with or without notice.
Acceleration Clause In the event that the Student fails to render payment upon reaching fifteen (15) calendar days after the payment is due, the full amount of the deficiency (Past due amount) shall become due and payable immediately. Product School also may, without notice or demand, declare the entire principal sum then unpaid immediately due and payable. Any further failure to pay and bring the account current shall give rise to the right of Product School to engage a Specialized Collections Firm to collect the Student debt in full and all further consequences will be assumed by the Student.
Payments Agreement Modification No modification of these conditions shall be considered valid unless made in writing and agreed upon by both Parties.

Account Creation and Use by an Agent

You agree that if you create an account and use the Product School Service on behalf of a business entity (e.g., corporation), you have the necessary legal authority and capacity to do so as an authorized agent of the business entity. You agree that you have the authority to bind the business entity in legal agreements and contracts. You represent and warrant that the information you provide to Product School upon registration, and at all other times, will be true, accurate, current, and complete. You also represent and warrant that you will ensure that this information is kept accurate and up-to-date at all times.

If you create an account, you are solely responsible for: (1) your login credentials; (2) keeping such information secure and accurate; as well as for (3) any activity resulting from the use of your login credentials on the Product School Service.

Again, you are responsible for maintaining the confidentiality of your login credentials and are fully responsible for all activities that occur through the use of your credentials. You agree to notify us immediately if you believe the confidentiality of your login credentials has been compromised, or if you suspect unauthorized use of your account. You agree that Product School will not be liable for any loss or damage arising from unauthorized use of your credentials.

You are expressly prohibited from selling, trading, or transferring your account (including but not limited to, selling, trading, or transferring emails associated with such account).

Minimum Recommended Equipment Specifications

The Product School Service necessitates the use of electronic computer equipment. Product School, therefore, requires that students and users have the equipment and/or peripherals which can be reasonably expected to adequately function with the Product School Service in the following areas: operating system, web camera and microphone, internet access, and web browsers. Students will be notified of the specific software applications required for the program in which they are enrolled prior to the first class session, or as the sessions progress, as required.

Communications

Product School may communicate with you by email, texting, phone call or simply posting notice on the Product School Service. If you have registered to use the Product School Service, or are registered for a Course, you agree to receive emails, phone calls and/or texts from us based on the information that you provided to us for customer service related purposes.

Electronic Notices

By using the Product School Service, or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Product School Service. If we learn of a security incident, we may attempt to notify you electronically by posting a notice on the Product School Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please write to us [email protected].

Product School’s Content Ownership and Use

Product School owns all of the content we create, but you may use it while you use the Product School Service. You cannot use our logo without our explicit written permission. The contents of the Product School Service include, but not by way of limitation: designs, text, graphics, images, video, information, logos, button icons, software, audio files, computer code, and other Product School content (collectively, “Product School Content”). All Product School Content and the compilation (meaning the collection, arrangement, and assembly) of all Product School Content are the property of Product School, or its licensors, and are protected under copyright, trademark, and other laws.

License to You

We hereby authorize you, subject to these Terms, a limited, revocable, non-exclusive, non-transferable, non-assignable, worldwide license to access and use the Product School Service and Product School Content solely for the use of Product School’s services, at our discretion. Any other use is expressly prohibited. This license is revocable by us at any time without notice and with or without cause. Unauthorized use of the Product School Content may violate copyright, trademark, and applicable communications regulations and statutes and is strictly prohibited. You must preserve all copyright, trademarks, service marks, and other proprietary notices contained in the original Product School Content on any copy that you make of the Product School Content in accordance with these terms. You agree that you will use the Product School Services in compliance with all applicable local, state, federal or international laws, rules and regulations, including any laws regarding the transmission of technical data exported from your country of residence.

No Product School Content, or other material made available on or through the Product School Service, may be copied, reproduced, republished, uploaded, posted, transmitted, or otherwise distributed in any way without written permission of the copyright owner unless such content is specifically made available for and authorized to be downloaded from the Product School Service, in which case you are authorized to download a single copy of such materials for your own personal, noncommercial use. For example, certain Course materials may be made available as unprotected PDF files that can be downloaded by registered Course participants and/or other users of the Product School Service. Materials not made available for download may not be downloaded or otherwise copied without prior written permission. Modification of materials obtained from the Product School Service, including, but not limited to, User Content, for any other purpose, including, without limitation, any commercial purpose, is a violation of the copyrights and other proprietary rights of Product School or its licensors, unless you have obtained express written authorization to the contrary.

No Commercial Use

No materials obtained from the Product School Service, even if authorized for download from the Product School Service, may be redistributed, nor may they be used for any commercial purpose, without Product School’s prior written permission. Notwithstanding the prior sentence, the use of Course materials by a registered student of a Course for the development of a business, venture, or idea of which the registered student is actively involved as a founder or employee shall not be deemed a commercial purpose, but no additional reproductions may be made of any such materials, either electronically or in hard copy.

Additional Licenses

Certain materials made available for download from or through the Product School Service may be subject to additional or different license terms and conditions, such as terms and conditions set forth in a Creative Commons license. Any such terms and conditions shall be identified in advance for such materials, and by downloading any materials governed by any other license terms and conditions, you hereby agree to be bound by and comply with such terms and conditions.

No Implied Rights

There are no implied licenses granted in these Terms.

Product School Marks

Product School, the Product School logo, and other Product School products and service names are or may be trademarks of Product School (the “Product School Marks”). Without our prior written permission, and except as solely enabled by any link as provided by us, you agree not to display or use in any manner the Product School Marks.

Intellectual Property Rights and Our License to Use

You, or the people who allow you to use their content, own all of the content you post using the Product School Service. However, by posting content to the Product School Service, you are granting us a license to use your content for any purpose, including in our marketing materials. We may also modify your content at our sole discretion, with no substantial change of the meaning of it. It is very important that you have permission to use other people’s content or they may be able to sue you for violating their legal rights.

Your User Content

The Product School Service may provide you with the ability to create, post, or share content, including messages in chat rooms and Student Work (“Your User Content”). You, or a third-party licensor, as appropriate, retain all intellectual property rights to Your User Content. You are responsible for protecting those rights.

Product School’s Use of your User Content

By creating, posting, or sharing Your User Content, except for Student Work, on or through the Product School Service, and subject to Product School’s Privacy Policy, you grant Product School a perpetual, transferable, unconditional, unrestricted, sublicensable, worldwide, non-exclusive, royalty-free license to copy, use, modify, reproduce, remove, publish, upload, distribute, transmit, or display and create derivative works from Your User Content, except for Student Work, for any purpose without compensation to you, including for the purpose of promoting Product School and our services. You waive any rights you may have regarding Your User Content, except for Student Work, being altered or manipulated in any way that may be objectionable to you. We reserve the right to refuse to accept, post, display, or transmit any User Content in our sole discretion. Upon your request, Product School will discontinue this licensed use within a commercially reasonable period after Your User Content is removed from the Product School Service.

If you are an instructor, the license granted above is also applicable to any content you create for the purpose of your Course (such as syllabi, slides or homework) that you post on the Product School Course area of the platforms that Product School uses.

You Acquire No Ownership of Other’s Content

You understand and agree that you will not obtain, through the use of the Product School Service, any right, title, or interest (including intellectual property rights) in content delivered via the Product School Service.

You Must Have Rights to the Content You Post

You represent and warrant that: (i) you own the content posted by you on or through the Product School Service, or otherwise have the right to grant the license set forth in these Terms; (ii) the posting and use of Your User Content on or through the Product School Service does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights, or any other rights of any person; and (iii) the posting of Your User Content on the Product School Service does not result in a breach of contract between you and a third party. You agree to pay all monies owing to any person as a result of posting Your User Content on the Product School Service. You also acknowledge and agree that Your User Content is non-confidential and non-proprietary.

The Product School Service contains content from users and other Product School licensors. Except as provided within these Terms, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any content appearing on or through the Product School Service.

Media Authorization

You authorize Product School to record you via video tape, video camera, film, photograph or any other medium, now or hereafter existing, and to record your voice, conversation and sounds, including any acts, performances and quotes by you (collectively, the “Recordings”) during your training. You grant Product School the irrevocable right and license to use, and to license others to use, your name and biographical material concerning yourself, and all rights in and to the Recordings, without additional compensation to you, in any manner or medium, whether now known or hereafter developed, throughout the universe and for an unlimited number of times in perpetuity, in connection with the promotion, advertising, sale, publicizing and exploitation of any products, services or programs of Product School or for any other commercial purposes in furtherance of Product School’s business. You waive any right of inspection or approval of the Recording or the uses to which such Recordings may be put. You acknowledge that Product School will rely on this permission and may incur substantial costs thereby, and you hereby agree not to assert any claim of any nature whatsoever against anyone relating to the exercise of the rights and permissions granted hereunder.

Copyright Policy

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe, in good faith, that materials posted on the Product School Service infringe your copyright, you (or your agent) may send Product School a “Notification of Claimed Infringement” requesting that the material be removed, or access to it blocked. Please send this notification to [email protected]. The notice must include the following information:

The date of your notification;
A physical or electronic signature of a person authorized to act on behalf of the owner of the works that have been allegedly infringed;
Identification of the copyrighted work alleged to have been infringed (or if multiple copyrighted works located on the Product School Service are covered by a single notification, a representative list of such works);
Identification of the specific material alleged to be infringing or the subject of infringing activity and information reasonably sufficient to allow Product School to locate the material on the Product School Service;
Your name, address, telephone number, and email address (if available);
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

If you believe, in good faith, that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Product School a counter-notice to 548 Market Street, PMB 22502, San Francisco, CA, 94104 and all emails should be addressed to [email protected].

Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright/ for details. Consult your legal advisor and see 17 U.S.C. § 512 before filing a notice or counter-notice as there are penalties for false claims under the DMCA.

If a counter-notice is received by Product School’s copyright agent, Product School may send a copy of the counter-notice to the original complaining party informing such person that it may reinstate the removed content in ten (10) business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may (in Product School’s discretion) be reinstated on the Product School website ten (10) to fourteen (14) business days, or more, after receipt of the counter-notice.

Suggestions and Submissions

We appreciate hearing from our users and welcome your comments regarding the Product School Service. Please be advised, however, that if you send us creative ideas, suggestions, inventions, or materials (collectively, “Creative Ideas”), we shall: (1) own, exclusively, all now known or later discovered rights to the Creative Ideas; (2) not be subject to any obligation of confidentiality and shall not be liable for any use or disclosure of any Creative Ideas; and (3) be entitled to unrestricted use of the Creative Ideas for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person.

User Content Disclaimers, Limitations, and Prohibitions

You are responsible for your actions when using and relying on the Product School Service or content available on the Product School Service, and you are responsible for any consequences thereof. We do not represent or guarantee the truthfulness, accuracy, or reliability of content, posted by users (“User Content”). You accept that any reliance on material posted by other users or third-party service providers will be at your own risk. By using the Product School Service, you accept the risk that you might be exposed to content that is objectionable or otherwise inappropriate. We have no special relationship with or fiduciary duty to you.

You expressly acknowledge and agree that you are solely responsible for Your User Content on the Product School Service. Product School does not endorse any, nor is it responsible for, any User Content on the Product School Service. You assume all risks associated with Your User Content, including anyone’s reliance on its quality, accuracy, or reliability, and you agree that you are solely responsible for any consequences that may arise from the posting of Your User Content through the Product School Service. You may expose yourself to liability if, for example, Your User Content contains material that is false, intentionally misleading, or defamatory; violates third-party rights; or contains material that is unlawful, or advocates the violation of any law or regulation.

Do not misuse the Product School Service, try to break it, or steal our hard work or use the Product School Service to post unlawful or harmful content. You agree to use the Product School Service only for its intended purpose. You must use the Product School Service in compliance with all privacy, data protection, intellectual property, and other applicable laws. The following uses of the Product School Service are prohibited. You may not, but not by way of limitation: attempt to interfere with, harm, reverse engineer, steal from, or gain unauthorized access to the Product School Service, user accounts, or the technology and equipment supporting the Product School Service; frame or link to the Product School Service without permission; use data mining, robots, or other data gathering devices on or through the Product School Service; post incomplete, false, or misleading information, impersonate another person, or misrepresent your affiliation with a person or entity; disclose personal information about another person or harass, abuse, or post objectionable or offensive material; sell, transfer, or assign any of your rights to use the Product School Service to a third party without our express written consent; post advertising or marketing links or content, except as specifically allowed by these Terms; use the Product School Service after your account has been terminated, without our consent; use the Product School Service in an illegal way or to commit an illegal act in relation to the Product School Service or that otherwise results in fines, penalties, and other liability to Product School or others; or access the Product School Service from a jurisdiction where it is illegal or unauthorized. You therefore agree that you are forbidden from recording and/or distributing any materials given to you by Product School without prior written consent. We reserve the right, but shall have no obligation, to investigate your use of the Product School Service in order to determine whether a violation of these Terms has occurred, or to comply with any applicable law, regulation, legal process, or governmental request, and take all appropriate action, at our sole discretion.

Consequences of Violating these Terms

We reserve the right to suspend or terminate your account and prevent access to the Product School Service for any reason, at our discretion. We reserve the right to refuse to provide the Product School Service to you in the future.

Product School may review and remove any of Your User Content at any time for any reason, including activity which, in our sole judgment: violates these Terms; violates applicable laws, rules, or regulations; is abusive, disruptive, offensive or illegal; or violates the rights of, or harms or threatens the safety of, users of the Product School Service.

You are responsible for any claims, fees, fines, penalties, and other liability incurred by us or others caused by or arising out of your breach of these Terms and your use of the Product School Service.

Product School’s Liability

We are not liable for the actions of our users when they use the Product School Service. We may also change the Product School Service at any time and are not liable for how this may affect you. We do not guarantee the quality or accuracy of any content you view using the Product School Service or other websites.

Changes to the Product School Service

We may change, suspend, or discontinue any aspect of the Product School Service at any time, including hours of operation, or availability of the Product School Service, or any other feature, without notice or liability. We also may impose limits on certain features and services, or restrict your access to parts or all of the Product School Services, without notice or liability.

User Disputes

We are not responsible for any disputes or disagreements between you and any third party you interact with while or after using the Product School Service, including POP licensing or relationship authentication. You assume all risks associated with dealing with third parties. You agree to resolve disputes directly with the other party. You release Product School of all claims, demands, and damages in disputes among users of the Product School Service. You also agree not to involve us in such disputes. Use caution and common sense when using the Product School Service.

Content Accuracy

We make no representations about the accuracy, reliability, completeness, or timeliness of any contents of the Product School Service. Similarly, we make no representations about the accuracy, reliability, completeness, or timeliness of any data from a third-party service provider or the quality or nature of third-party products or services obtained through the Product School Service. Use the Product School Service at your own risk.

We make no promises and disclaim all liability of specific results from the use of the Product School Service.

Third-Party Websites

The Product School Service may include links to third-party websites and applications. You are solely responsible for evaluating whether you want to access or use them. We are not responsible for and do not endorse any features, content, advertising, products, or other materials on other websites or applications. You assume all risk and we disclaim all liability arising from your use of them.

Disclaimer of Warranties

Please read this carefully. It affects your rights.

RELEASED PARTIES DEFINED. “Released Parties” include Product School and its affiliates, officers, employees, agents, service providers, partners, and licensors.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

(A) YOUR USE OF THE PRODUCT SCHOOL SERVICE IS AT YOUR SOLE RISK, AND THE PRODUCT SCHOOL SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THE RELEASED PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES OFFERED BY BUSINESSES LISTED ON THE PRODUCT SCHOOL SERVICE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;

(B) THE RELEASED PARTIES MAKE NO WARRANTY THAT:

(i) THE PRODUCT SCHOOL SERVICE WILL MEET YOUR REQUIREMENTS,

(ii) THE PRODUCT SCHOOL SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE,

(iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCT SCHOOL SERVICE WILL BE ACCURATE OR RELIABLE,

(iv) THE QUALITY OF ANY GOODS OR SERVICE AVAILABLE ON THE PRODUCT SCHOOL SERVICE WILL MEET YOUR EXPECTATIONS AND, AND

(v) ANY ERRORS IN THE PRODUCT SCHOOL SERVICE WILL BE CORRECTED; AND

(C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PRODUCT SCHOOL SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL.

THE PRODUCT SCHOOL SERVICE IS CONTROLLED, OPERATED, AND ADMINISTERED BY PRODUCT SCHOOL FROM ITS OFFICES WITHIN THE UNITED STATES. PRODUCT SCHOOL MAKES NO WARRANTY OR REPRESENTATION THAT MATERIAL AVAILABLE THROUGH THE PRODUCT SCHOOL SERVICE IS LEGAL, APPROPRIATE, OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES. IF YOU ACCESS THE PRODUCT SCHOOL SERVICE FROM A LOCATION OUTSIDE THE UNITED STATES, YOU ARE RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS AND PRODUCT SCHOOL ACCEPTS NO RESPONSIBILITY FOR SUCH ACCESS. ANY OFFER FOR ANY SERVICE OR PRODUCT MADE IS VOID WHERE PROHIBITED.

Limitation of Product School Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE RELEASED PARTIES SHALL NOT BE LIABLE TO YOU, OR ANYONE ELSE, UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY OR OTHERWISE) FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF PRODUCT SCHOOL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE PRODUCT SCHOOL SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH, FROM, OR AS A RESULT OF THE PRODUCT SCHOOL SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY USER OR THIRD PARTY ON THE PRODUCT SCHOOL SERVICE; (v) YOUR RELIANCE ON CONTENT MADE AVAILABLE BY US; OR (vi) ANY OTHER MATTER RELATING TO THE PRODUCT SCHOOL SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT POSSIBLE BY LAW, OUR MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT SCHOOL SERVICE OR YOUR USE OF PRODUCT SCHOOL CONTENT, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED $100.

Indemnification

You agree to defend, indemnify, and hold harmless the Released Parties from and against any and all claims, actions, liabilities, damages, losses, costs, fees, expenses or demands, including, without limitation, reasonable legal and accounting fees, alleging or resulting from (i) your use of or reliance on any third-party content, (ii) your use of or reliance on any Product School Content, (iii) any of Your User Content, (iv) your violation of any person’s intellectual property, privacy, publicity or other right, (v) the violation of any applicable laws and/or these Terms by you and/or anyone using your login credentials to access and otherwise use the Product School Service (in whole or in part), (vi) the breach of any of your warranties, representations, responsibilities or other obligations set forth in these Terms, and/or (vii) the willful misconduct of you or anyone accessing the Product School Service using your login credentials. We shall provide notice to you promptly of any such claim, suit, or proceeding. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This provision shall remain in full force and effect notwithstanding any termination of your use of the Product School Services.

Choice of Law and Venue

The laws of the State of California shall govern the validity, performance, enforcement, interpretation, and any dispute that may arise between the parties with respect to these Terms, without giving effect to any principles of conflicts of laws. The parties agree that any action or proceeding arising out of these Terms or your use of the Product School Service, whether at law or in equity, must be brought in the state or federal courts located in San Francisco County, California and you hereby irrevocably and unconditionally consent to the exclusive personal jurisdiction of such courts. You further agree to file any cause of action with respect to these Terms within one (1) year after the cause of action arises. You agree that a cause of action filed after this date is barred.

General Terms

These Terms, including any documents referenced herein, represent the entire understanding between you and Product School regarding your relationship with Product School and use of the Product School Service, and supersedes all other agreements, express or implied, written or oral, between you and Product School. These Terms shall not be modified except as provided for herein or in writing, signed by an authorized representative of Product School.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.

Notwithstanding any provision of these Terms, Product School has available all remedies at law or equity to enforce these Terms. Product School shall have the right to assign these Terms and to sublicense any and all of its rights under these Terms. This Terms of Use is not assignable, transferable or sublicensable by you, except with our prior written consent. The section titles and annotations in these Terms are for convenience only and have no legal or contractual effect.

You acknowledge and agree that the provisions, disclosures, and disclaimers set forth in these Terms reflect a fair and reasonable allocation of risk between you and Product School, and is not the result of fraud, duress, or undue influence exercised upon you by any person or entity. Any rights not expressly granted herein are reserved.

Privacy Policy

Product School respects and is committed to security and confidentiality of your personal information. Please review our Privacy Policy, which also governs your use of the Product School Service, to understand Product School’s privacy practices. By visiting or using the Product School Service, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy, which is hereby incorporated by reference into these Terms. A copy of our Privacy Policy can be accessed at https://productschool.com/privacy/.

Confidential Information

“Confidential Information” means any information or data disclosed by either party that is marked or otherwise designated as confidential or proprietary or that should otherwise be reasonably understood to be confidential considering the nature of the information and the circumstances surrounding disclosure, including all Order Forms, Customer Data, and all non-public business, technology, product, roadmap, financial, pricing, marketing and sales information. Notwithstanding the foregoing, Confidential Information will not include any information which: (a) is or becomes generally available to the public without breach of any obligation owed to the disclosing party; (b) was properly known to receiving party, without restriction, prior to disclosure by the disclosing party; (c) was properly disclosed to receiving party, without restriction, by another person with the legal authority to do so; or (d) is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information.

Feedback. You may, from time to time, provide Product School with suggestions or comments for improvements, updates, new features, functionality, or other feedback (“Feedback”) related to the Services. Product School will have full discretion to determine whether to proceed with the development of any requested improvements, new features, or functionality. Product School will have the full, unrestricted right, without any obligation to compensate or reimburse you, to use, incorporate, and fully exploit any such Feedback in connection with its products and services.

Confidential Information. You and Product School agree to use each other’s Confidential Information solely in accordance with the provisions of this Agreement and will not disclose, or permit to be disclosed, such information directly or indirectly to any third party without prior written consent, except as otherwise permitted herein. Notwithstanding the foregoing, Confidential Information may be disclosed:

(a) to employees, officers, directors, attorneys, auditors, financial advisors, contractors, and other representatives who need to know such information and are legally bound to maintain its confidentiality under obligations consistent with this Agreement (and for whom you or Product School, as applicable, assume responsibility in the event of a breach); and

(b) as required by law (in which case, to the extent legally permitted, the receiving party will limit the disclosure to what is legally required and provide the disclosing party with prior written notice, to allow the disclosing party the opportunity to contest or limit such disclosure).

Neither you nor Product School will disclose the terms of this Agreement to any third party, except that Product School may confidentially disclose such terms to actual or potential lenders, investors, or acquirers. You and Product School each agree to use the same degree of care to protect the other party’s Confidential Information as is used to protect your own confidential and proprietary information, but in no event less than a reasonable degree of care.

Upon request, you or Product School, as applicable, agree to promptly return or destroy the other party’s Confidential Information, provided that each party may retain copies of such information solely as required for ordinary course records retention, backup policies, or compliance with applicable law, provided that such retained information continues to be treated as Confidential Information under the terms of this Agreement.

Restrictions. You will not, and shall ensure that any Authorized Users will not, directly or indirectly: (a) reverse engineer, decompile, disassemble, modify, copy, create derivative works of or otherwise create, attempt to create or derive the source code, object code or underlying structures, ideas or algorithms of Product School Services or any data related thereto; (b) attempt to probe, scan or test the vulnerability of Product School Services, breach the security or authentication measures of the Services without proper authorization, or render any part of Product School Services unusable; (c) use or access Product School Services to develop a product or service that is competitive with Product School’s products or services or engage in competitive benchmarking; (d) share, transfer, distribute, resell, lease, license, sublicense, make available or otherwise offer the Services on a standalone basis; (e) remove any proprietary notices from the Services or related Documentation; (f) provide any infringing, offensive, fraudulent or unlawful content in connection with Product School Services (any such content may be reported at [email protected]); (g) use Product School Services or related Documentation in any manner or for any purpose that violates this Agreement or Applicable Law, or infringes, misappropriates, or otherwise violates any Intellectual Property Right or other right of any person (collectively, the “Restrictions”).

Product School is not your Attorney or Financial Advisor

Do not contact Product School for legal and/or financial advice. You agree and acknowledge that Product School, and its Instructors, are not a law firm and are not authorized to practice law in any jurisdiction. Product School does not give legal advice in any form or practice law in any way and nothing in these Terms shall be construed as such. Any information obtained from or through the Product School Service is for informational purposes only, and you are solely responsible for confirming the accuracy and the appropriateness of such information for your own business or venture with your own tax, financial and legal advisors. Product School, and its Instructors, are not establishing an attorney-client relationship with you through your use or access of the Product School Service.

Notice

Where required, Product School may give notice to you by a general posting in the Product Site Service, by electronic mail, or by conventional mail to your address of record. You may give notice to Product School by electronic mail or by conventional mail to the address below. If you have any questions about these Terms, the practices of the Product School Service, or your dealings with Product Service, please contact us at:

Attn: Legal
Product School
548 Market Street
PMB 22502
San Francisco CA 94104
[email protected]